Last updated: September 2026
By accessing or using RevEngage ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform. These terms apply to all users, including individuals and organisations.
RevEngage is a WhatsApp Business messaging platform that allows businesses to manage customer conversations, send automated messages, and integrate with CRM systems via the Meta WhatsApp Cloud API. We operate as a Meta Business Solution Provider (BSP).
You must create an account to use the Platform. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must provide accurate and current information and notify us immediately of any unauthorised access.
By using RevEngage, you agree to comply with:
You must not use RevEngage to send spam, unsolicited messages, or content that violates Meta's policies. Violations may result in account suspension.
RevEngage offers paid subscription plans. By subscribing, you authorise us to charge your payment method on a recurring basis. Plans auto-renew unless cancelled before the renewal date. Refunds are at our discretion and handled on a case-by-case basis. WhatsApp conversation charges from Meta are separate from our platform fees.
You may not use RevEngage to:
Your use of the Platform is also governed by our Privacy Policy. You retain ownership of your data. By using RevEngage, you grant us a limited licence to process your data solely to provide the service.
We strive for high availability but do not guarantee uninterrupted service. We are not liable for downtime caused by Meta's API, third-party infrastructure, or events outside our control. We will provide reasonable notice for planned maintenance.
To the maximum extent permitted by law, RevEngage and Revzion shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform. Our total liability shall not exceed the amount you paid us in the 3 months preceding the claim.
Either party may terminate the agreement at any time. We reserve the right to suspend or terminate accounts that violate these terms or Meta's policies. Upon termination, your access to the platform will cease and data will be retained per our Privacy Policy.
We may update these Terms from time to time. We will notify you via email or platform notice. Continued use after changes constitutes acceptance.
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Nagpur, Maharashtra, India.
For questions about these Terms: